Last updated: April 21, 2025

This Privacy Policy explains how PawCozy (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website pawcozy.com (the “Service”). It also describes your privacy rights and how the law protects you. By using our Service, you agree to the collection and use of information in accordance with this policy.

Interpretation & Definitions

Interpretation
Words with capitalized initial letters have meanings defined below. Definitions apply equally to singular and plural.

Definitions

  • Account
    A unique account created for you to access our Service.

  • Company (“we,” “us,” or “our”)
    Refers to PawCozy.

  • Cookies
    Small files placed on your device by a website to track browsing activity.

  • Country
    Refers to: United States

  • Device
    Any device that can access the Service (e.g., computer, smartphone, tablet).

  • Personal Data
    Any information relating to an identified or identifiable individual.

  • Service
    Refers to the pawcozy.com website.

  • Service Provider
    Any third party that processes data on our behalf (e.g., payment processors, hosting providers).

  • Usage Data
    Data collected automatically, either generated by your use of the Service or from the Service infrastructure.

  • You
    The individual or legal entity accessing or using the Service.

Collecting & Using Your Personal Data

Types of Data Collected

Personal Data
We may ask you to provide certain personally identifiable information to contact or identify you. This may include, but is not limited to:

  • Name and contact details (email, phone, address)

  • Payment and billing information

Usage Data
Automatically collected when you use the Service, including your IP address, browser type/version, pages visited, time/date of visit, and other diagnostic data. On mobile devices, this may include device identifiers, operating system, and mobile browser type.

Tracking Technologies & Cookies

We use cookies and similar technologies (beacons, tags, scripts) to track activity on our Service and store certain information. You can manage your cookie preferences via your browser settings, but disabling cookies may limit your use of some features.

  • Essential Cookies (Session)
    Required to provide core functionality (authentication, account security).

  • Preference Cookies (Persistent)
    Remember your choices (e.g., language, login) to improve your experience.

  • Analytics & Performance Cookies
    Help us understand how you use the Service so we can optimize it.

How We Use Your Personal Data

We may use your information to:

  1. Provide & maintain our Service (including monitoring usage).

  2. Manage your Account, registration, and user access.

  3. Fulfill contracts for products or services you purchase.

  4. Communicate with you about updates, orders, and support.

  5. Send promotional materials (unless you opt out).

  6. Handle requests and customer service inquiries.

  7. Support business transactions, such as mergers or asset sales.

  8. Analyze trends and improve our Service, products, marketing, and your experience.

Sharing Your Personal Data

We may share your information with:

  • Service Providers (to facilitate and improve our Service).

  • Affiliates & business partners (under strict privacy obligations).

  • Acquirers, in case of a merger, sale, or asset transfer.

  • Public authorities, if required by law or to protect rights and safety.

  • With your consent, for any other purpose you approve.

Data Retention

We retain your Personal Data only as long as necessary for the purposes outlined above, to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally stored for shorter periods, unless needed to improve security or functionality.

International Data Transfers

Your information may be processed in jurisdictions outside your own, including the United States. We take commercially reasonable steps to protect your data in accordance with this Policy and applicable law.

Disclosure of Your Personal Data

Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid governmental requests.

Business Transactions

If PawCozy is involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you before such transfer and any updated policy will apply.

Security of Your Personal Data

We use industry‑standard measures to protect your data but cannot guarantee absolute security. Please help us by keeping your account credentials confidential.

Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect data from anyone under 13. If you believe we have, please contact us so we can delete it.

Links to Other Websites

Our Service may include links to third‑party sites. We are not responsible for their content or privacy practices. Please review their policies before providing personal information.

Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you by posting the new Policy on this page, updating the “Last updated” date, and, where appropriate, via email or Service notice. Please review it periodically.

Contact Us

If you have any questions about this Privacy Policy, please reach out:

Your privacy matters to us—thank you for trusting PawCozy!